Consultant Name: Brenda Oakes
Company Name: Progressive Community Services, Inc.
Phone Number: 608-556-8838
Job Title: Support Broker
Care Responsibilities: As a support broker, I provide case management services to a case load of 26 individuals. I assist people in choosing and locating services to meet their outcomes. I advocate for individuals within their teams, facilitate team meetings and promote communication within those teams. I advocate for support services and ensure funding is appropriate in order to meet the needs of each individual.
Name of Institution: University of Minnesota-Duluth
Major/Degree: Home Economics, Bachelor’s of Arts, Family & Child Development
Name of Certification/Accreditation: Long Term Care Functional Screener
Certifying Agency: State of WI, Department of Health & Family Services
Date Certification was Obtained: 4/2013
I have worked for over 30 years with people with developmental disabilities, traumatic brain injury, autism, seizure disorders, cerebral palsy, communicative disorders and behavioral challenges. I have experience supporting individuals ranging from 21 years and up within a variety of ethnic and cultural backgrounds in the vocational setting and overall case management services.
County/Region I’m familiar with
Languages or Communication Skills
I’m comfortable with pets in the home
More about me
I am a positive and energetic person and love getting to know people. I believe it is important to have respect and an understanding for people while being a good listener.
I had an early interest in teaching with an emphasis on family life and child development. I always knew that I wanted to help people and was a caregiver at heart. However, my career was put on hold while choosing to be a stay-at-home mom when my three children were young.
Upon reentering the workforce, I choose to provide direct care for adults with developmental disabilities and continued growing in that field. I worked for 16 years in the area of vocational support services for adults with developmental disabilities. I began as a job coach providing direct support to individuals on the job site. I loved the hands-on support and standing side-by-side with someone as they grew in their vocational life. This position expanded to case management and job development, to overall directing the vocational program.
In 2013, I wanted to try something new, but remain in the field of helping people with developmental disabilities. This led me to the position of support broker here at Progressive Community Services, Inc. I enjoy getting to know people on a more global scale and helping them in all areas of their life, not just their work life. I love being an advocate for people and helping them achieve their goals in life.